Legal Notice

Name of company

RavenKrieger LTD

 

Registered office

OFFICE 209 LAKES INNOVATION CENTRE

LAKES ROAD

BRAINTREE

ESSEX, CM7 3AN

 

Contact details

Phone: 02081 291910
Email: enquiries@ravenkrieger.com

 

Business ID no.

15897246

 

VAT no.

483 7401 77

 

Data Protection Registration Reference

PZB862223

TERMS AND CONDITIONS 

1. USER RESPONSIBILITIES 

By using our website, you agree to:
 

  • Accurate Information: Provide accurate, up-to-date, and truthful information when using our services, including property searches, valuations, and contact forms.
  • Non-commercial Use: Use the website for personal and non-commercial purposes only, unless explicitly authorized by Cottage Fields.
  • Prohibited Activities: You may not use the website to engage in activities such as:
  • Distributing harmful or unlawful content, including viruses, malware, or spam.
  • Attempting to access areas of the website or our network that you are not authorized to use.
  • Using automated scripts or bots to access or interact with our website.
     

2. INTELLECTUAL PROPERTY RIGHTS 

  • Ownership: All content on the website, including text, graphics, logos, images, audio, and video, is owned by Cottage Fields or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.
  • Limited License: You may access and use the content on the website for personal, non-commercial purposes only. You may not copy, distribute, modify, or create derivative works based on the website's content without explicit written permission from Cottage Fields.
     

3.PRIVACY OF DATA

  • Privacy Policy: Our Privacy Policy governs the collection, use, and protection of your personal data. By using our website, you agree to the collection and use of your data in accordance with this policy.
  • Cookies: Our website may use cookies to improve user experience, track site usage, and personalize content. You can manage your cookie preferences through your browser settings.


4. DISCLAIMERS

  • Accuracy of Information: While we strive to ensure the accuracy and completeness of the property listings, valuations, and other content on our website, we cannot guarantee that all information is error-free or complete. All property descriptions, images, and details are provided for informational purposes only and may be subject to change without notice.
  • Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience, but we do not endorse or have control over the content of these external sites. Cottage Fields is not responsible for the availability, content, or security of third-party websites.
  • Availability of Website: Cottage Fields does not guarantee that our website will always be available or free from errors. We reserve the right to suspend, modify, or discontinue any part of the website at any time without notice.

5. LIMITATIONS OF LIABILITIES 

  • No Liability for Loss or Damage: To the fullest extent permitted by law, Cottage Fields shall not be liable for any loss, damage, or expense arising from the use or inability to use our website or the information contained on it. This includes, without limitation, direct, indirect, incidental, consequential, or punitive damages.
  • Property Transactions: Cottage Fields is not liable for any issues or disputes arising from property transactions, including the sale, purchase, or rental of properties listed on our website. We act as intermediaries in these transactions and recommend seeking independent legal advice when necessary.

6. INDEMNIFICATION

You agree to indemnify and hold harmless Cottage Fields, its directors, employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of our website, including any violation of these Terms or infringement of third-party rights.

 

7. DISPUTE RESOLUTION

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales.
  • Arbitration: In the event of a dispute, you agree to attempt to resolve the issue through informal negotiations with Cottage Fields. If a resolution cannot be reached, the dispute will be submitted to arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The decision of the arbitrator will be final and binding.
  • Court Jurisdiction: If arbitration is not successful, any disputes will be resolved in the courts of England and Wales, and you agree to submit to the exclusive jurisdiction of those courts.

8. CHANGES TO TERMS AND CONDITIONS 

Cottage Fields reserves the right to update or revise these Terms at any time without notice. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

 

9. CONTACT US 

If you have any questions regarding these Terms and Conditions, please contact us at: enquires@ravenkrieger.com 

PRIVACY POLICY 

Privacy Policy

Last Updated: 18 August 2025

This Privacy Policy outlines how Raven Krieger ("we", "our", or "us") collects, uses, stores, and shares personal data when you use our website, www.ravenkrieger.com. We are committed to protecting your privacy and handling your personal data with transparency and integrity.

1. Who We Are

Raven Krieger is an estate agency operating through www.ravenkrieger.com .We provide information and services related to property listings and real estate consultation.

If you have any questions about this policy or your personal data, you can contact us at:

Email: enquires@ravenkrieger.com
Telephone: 02081 291910

2. The Personal Data We Collect

We may collect and process the following personal data when you interact with our website or contact us:

Full name

Email address

Telephone number

Postal address

IP address (via analytics tools)

3. How We Collect Your Data

We collect personal data directly from you through the following methods:

When you submit a contact form on our website

When you call us by telephone

When you interact with our website (via cookies and analytics tools)

4. Why We Collect Your Data (Legal Basis for Processing)

We process your personal data for the following purposes, under the lawful bases of the UK General Data Protection Regulation (UK GDPR):

Purpose

Legal Basis

Responding to enquiries

Legitimate Interests

Providing requested services

Contractual Necessity

Improving website experience

Legitimate Interests

Marketing (with consent)

Consent

Complying with legal obligations

Legal Obligation

5. Sharing Your Data

We do not sell your personal data. However, we may share it with trusted third parties for the following reasons:

Analytics Services (e.g., Google Analytics) – to understand website traffic and improve performance

Payment Processors – if applicable, to process transactions securely

Service Providers – who help us manage our IT and communications systems

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have rights including:

The right to access your personal data

The right to correct inaccurate data

The right to request erasure

The right to object to or restrict processing

The right to data portability

The right to withdraw consent at any time

To exercise these rights, contact us using the details above.

8. Cookies

Our website uses cookies to enhance your experience and collect data for analytics. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113

 

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